10 Things to look for in an Appliance Repair Company
1. Never rush: As important as it may be to get your leaking fridge fixed making the wrong decision can mean that you end up spending twice as much as you otherwise would have if you took the time out to find a good appliance repair company. The company you chose should have at the very least five years of experience working with fridges (in the case of a fridge)
2. Find out if the company's owner is actually the person doing the repair work. The owner himself will be doing the repairs in smaller companies which often translates to much better repair work.
3. Cheap is not necessarily good: You shouldn't opt for the cheapest company around. However, you also shouldn't have to pay the highest price in town in order to get good quality work. The idea is to find a company which has a good combo of price, experience and knowledge.
4. Are credit cards accepted? Whether you intend on paying via your credit card or not just knowing that a company accepts plastic indicates that they are successful. The reason is that companies need to go through a rather thorough process which involves background checks prior to them being allowed to accept credit cards. So companies with no track record will not be able to accept credit cards.
5. Ask what training the appliance repair company's personnel have. A company which has highly trained individuals working as employees will do a good job and will boast openly of it.
6. If you are not sure about what specific problem to quiz a company about just think of something which is really dumb. For instance you can ask the company what it will charge to fix a Whirlpool dishwasher's, pump which includes labor, parts and fees etc. Just use the same question for each company until you find one which gives you a good estimate and can answer your question in a compelling manner.
7. Is there a warranty? You need to find out if the appliance repair company is offering a warranty for all the work they are doing. You also need to ask if you'll get this in writing, also how long is the warranty valid for.
8. A company which is bonded has secured funds and if they are insured against things such as a natural disaster, electrical discharge etc., they can effectively cover any damages done to your appliance. You'll need to ask if they will cover you if something in your home is damaged when the repair is being undertaken.
9. Ask for references of other people or businesses they have worked for. A reputable company will have a mile long list of references or will be glad to put one together.
10. The last piece of advice for everyone is that they shouldn't leave finding a good appliance repair company for times when things have broken down. It is important that you do your research and find something in advance since you never know when you might be in need of good repairs. Ideally you should look for a company which has experience, good references, and is also located within a mile of your home, so that you can reach them on foot if you really have to, or they can reach you in a few minutes if you gave them a call.